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This Transportation Provider Agreement ("Agreement") establishes the legal framework between transportation service providers ("Driver," "You," or "Provider") and JustCabbie regarding the utilization of our digital platform and related transportation services.
This Agreement creates a binding legal relationship whereby:
JustCabbie grants access to our mobile driver application, web platform, and proprietary technology systems (collectively "Platform")
Drivers may choose to offer transportation services to users requesting rides through our passenger application ("Riders")
This Agreement is between You and JustCabbie (UK Company Registration: 12465517), operating from Graphica House, Deanstones Lane, Queensbury, Bradford, United Kingdom BD132AS, covering platform access, payment processing, and related services.
JustCabbie operates a technology platform connecting transportation providers with individuals seeking ride services. Our system facilitates ride requests from Riders and distributes these opportunities to available Drivers through our mobile application.
We provide platform access and related services at no charge, subject to compliance with this Agreement. Transportation services you provide through our platform are termed "Trips" in this document.
JustCabbie maintains exclusive authority to accept all ride requests under our Private Hire Vehicle Operator License (UK Registration: 12465517), issued pursuant to applicable transportation regulations.
You must supply all necessary equipment for service provision, including vehicle, fuel, maintenance, insurance, and regulatory compliance costs.
Before platform access, you must complete our registration process, providing:
Personal identification and credentials
Valid private hire driver license
Vehicle documentation (insurance, registration, safety certificates)
Background verification materials
Any required medical, geographical knowledge, or language certifications
Upon registration, you'll establish login credentials that remain non-transferable and confidential. These credentials serve as your unique platform identifier.
By submitting your application, you confirm:
Legal capacity to enter this Agreement
Complete understanding and acceptance of all terms
Accuracy of all provided information
Commitment to maintain account security
Authorization to work in the United Kingdom
Possession of all required licenses, permits, and insurance
Medical fitness for vehicle operation
Compliance with all applicable regulations
JustCabbie continuously monitors compliance and may request additional documentation. You must promptly report any changes affecting your eligibility or ability to provide services.
Applications undergo review, and approval depends on meeting our established criteria. Non-compliance may result in immediate agreement termination.
Upon approval, you'll receive application download instructions and account access credentials.
Subject to Agreement compliance, JustCabbie grants limited, non-transferable access to our platform services.
The application serves as our primary communication method for:
Trip opportunity notifications
Regulatory reminders and updates
Service area restrictions
Performance feedback
All trip acceptance, tracking, and completion must occur through our application. Direct passenger contact outside the platform is prohibited.
We maintain sole authority to:
Accept ride requests from passengers
Distribute opportunities to nearby drivers
Reallocate declined requests
Terminate bookings when necessary
We may restrict platform access after extended driving periods to promote safety.
Behavioral violations or criminal investigations may result in immediate account suspension.
JustCabbie retains complete management authority over:
Request processing and dispatch
Driver and vehicle monitoring
Real-time location tracking
Customer support services
Complaint resolution
Law enforcement cooperation
All platform technology, content, and documentation remain JustCabbie's exclusive property, protected by applicable intellectual property laws.
We may provide application support during standard business hours (08:00-18:00 GMT+2) through in-app messaging and telephone assistance, with the right to modify or discontinue support with reasonable notice.
We broadcast accepted passenger requests to available drivers in the relevant service area, with no exclusivity guarantees.
Each accepted trip creates a separate agreement between you and the passenger, with JustCabbie facilitating the connection.
Platform usage doesn't guarantee trip opportunities or earnings.
Trip acceptance remains entirely voluntary. We encourage accurate availability status to optimize request distribution.
Pre-trip cancellations are permitted through the application, though excessive cancellations may result in account restrictions.
Passengers may rate your service, with ratings visible to future customers. We provide guidance on maintaining positive feedback.
When providing trips, you commit to:
Efficient, safe transportation to the passenger's destination
Full legal and regulatory compliance
Maintaining fitness for vehicle operation
Professional conduct and passenger-focused service
Prohibition of weapons and discriminatory behavior
Maintaining required insurance coverage
Proper handling of passenger information
You must report any unusual occurrences during trips. We maintain records of all bookings, complaints, and incidents.
Before trip commencement, verify passenger identity through the application or explicit account authorization.
Incorrect passenger identification resulting in improper billing will trigger passenger reimbursement and forfeiture of your trip payment.
JustCabbie handles all financial transactions, including passenger billing, payment collection, reporting, refunds, and driver remittance.
In exchange for payment services, we retain a commission from each fare, with rates accessible through your account dashboard.
Commission rates may change with advance notice. Continued platform usage constitutes acceptance of revised rates.
We claim no entitlement to earnings from services provided outside our platform.
JustCabbie collects passenger payments on your behalf for each completed trip.
Pre-acceptance estimates are provided to both drivers and passengers, though actual fares may vary based on real trip conditions.
Final fares incorporate actual distance, time, surge pricing, and route factors.
Some trips may offer predetermined fares, subject to modification if trip characteristics change significantly.
You may select reasonable routes, though passenger commitments per Section 7 remain applicable.
Passenger cancellations after specified timeframes may trigger cancellation fees payable to drivers.
All payments occur electronically through our platform. Cash collection is prohibited.
Trip completion triggers automatic passenger billing and receipt generation.
Collected fares minus applicable commissions are transferred weekly to your designated account, subject to minimum thresholds and dispute resolution.
Disputed amounts may be withheld pending resolution.
Non-payment by passengers may result in reduced or eliminated driver payments, with JustCabbie providing collection assistance.
You must accept valid promotional codes, with fraudulent usage resulting in payment forfeiture.
For trips exceeding 90 miles or two hours, drivers assume non-payment risk, with JustCabbie providing collection assistance.
Suspected criminal activity will be reported to appropriate authorities, with JustCabbie providing necessary information and cooperation.
All content you provide must comply with acceptable use standards outlined in Section 14.
While you retain ownership of your content, you grant JustCabbie worldwide, perpetual licensing rights for platform operation purposes.
We may monitor and remove content violating our acceptable use policies.
Platform usage prohibits:
Security system interference
Unauthorized access attempts
System disruption or hacking
Malicious software introduction
Inappropriate content submission
Copyright infringement
Privacy violations
Harassment or abusive behavior
Automated system abuse
Policy violations may result in warnings, content removal, account suspension, legal action, or law enforcement notification.
Platform services are provided "as is" without warranties, with JustCabbie disclaiming responsibility for uninterrupted operation.
To the maximum extent legally permissible, JustCabbie limits liability for indirect damages, lost profits, business interruption, or data loss.
You agree to indemnify JustCabbie against claims arising from your platform usage, legal violations, or trip provision.
As an independent contractor, you're responsible for all tax obligations, with JustCabbie indemnification against tax-related claims.
Personal data processing occurs according to our Driver Privacy Policy at https://www.justcabbie.co.uk/privacy-policy/
Passenger information may only be used for trip fulfillment purposes in compliance with data protection regulations.
This Agreement begins upon application submission and continues until terminated by either party.
You may terminate with seven days' written notice, triggering immediate license revocation and application removal requirements.
We may terminate with three days' notice or immediately for Agreement violations or service quality issues.
Certain sections survive termination, including payment obligations, intellectual property protections, and liability provisions.
This Agreement is governed by United Kingdom law, with disputes resolved in UK courts.
You may not assign this Agreement, while JustCabbie may assign to affiliated entities.
Official notices are delivered via email, registered mail, or through the driver application.
Invalid provisions are replaced with enforceable equivalents maintaining the Agreement's intent.
Agreement modifications require three days' advance notice, with continued platform usage constituting acceptance.
No third parties may enforce Agreement provisions under applicable third-party rights legislation.